At Rayveda Wellness, we are committed to providing high-quality products while maintaining the highest standards of hygiene, safety, and customer satisfaction.
Returns Policy
Due to the intimate and personal nature of our products, we do not accept returns once an order has been shipped or delivered.
For hygiene, safety, and quality assurance reasons, all sales are considered final after dispatch from our warehouse.
Order Cancellation
Orders may be cancelled only before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.
Damaged, Defective or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact our customer support team within 48 hours of delivery.
Please provide:
- Order Number
- Photographs of the product received
- Photographs of the packaging
- Description of the issue
Upon verification, we may offer a replacement or refund at our sole discretion.
Non-Returnable Products
- Opened products
- Used products
- Products with damaged packaging after delivery
- Products returned without prior approval
- Products purchased during promotional offers unless received damaged or incorrect
Refund Process
Approved refunds will be processed to the original payment method within 7–10 business days after approval.
Contact Us
For any questions regarding refunds, replacements, or returns, please contact us:
Rayveda Wellness
Email: Contact@rayvedawellness.com
Website: https://rayvedawellness.com
By placing an order on our website, you acknowledge and agree to this Refund & Return Policy.